ARA Locations - ARA Diagnostic Imaging
Diagnostic Radiology • Pflugerville, TX
Ratings by platform
- Yahoo Local: 3.0 out of 5 stars (95 reviews)
- Yelp (Southwood location): 2.8 out of 5 stars (79 reviews)
- Medicai aggregate across locations: 4.8 out of 5 stars (aggregate) (768 reviews)
- Yelp (Austin Center Boulevard location): 1.9 out of 5 stars (101 reviews)
What patients say
Patients praise
- Friendly, professional, and caring staff and technologists
- Clean, well-maintained, and organized facilities
- Efficient and quick check-in process at certain locations
- Helpful, thorough explanations of procedures to improve patient comfort
Common complaints
- Difficulty with billing and collection processes, including unexpected charges and errors in billing codes
- Challenges in scheduling appointments or reaching staff via phone
- Delays or lack of communication regarding medical test results
- Rigid policies regarding late arrivals for appointments
In patients' words
"Clean office, great staff at reception, helpful, informative. Back office staff, what a wonderful group of people. courteous, GENTLE, hardly felt the contrast dye going into my shoulder."
— Reviewer Dave M. on Yahoo Local"Nearly nine months after Zayden's birth, Allen is still getting bills from ARA Diagnostic Imaging, which have added up to an outstanding balance of more than $10,000... Medicaid informed her that ARA is missing important billing deadlines and submitting incorrect billing codes."
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