Michigan Heart and Vascular Specialists | Burns ...
Cardiology • Petoskey, MI
Ratings by platform
- Healthgrades: 3.0 out of 5 stars (1 review)
- Birdeye: N/A (17 reviews)
- Birdeye/Google (specific to Dr. Ternes): 5 out of 5 stars (3 reviews)
What patients say
Patients praise
- Professional and skilled physicians
- Caring and supportive nursing and clinical staff
- Thorough medical consultations
Common complaints
- Difficult to schedule appointments
- Poor communication and long wait times for service
- Unfriendly or unhelpful reception/front office staff
- Difficulty in getting through on the phone
In patients' words
"Getting an appointment is nearly impossible. The patient service is beyond terrible... After the next week passed I called and was told that they could not predict when a file would even be created let alone an appointment scheduled."
— Birdeye review"If you tried to cancel or reschedule an appointment and the reception person did not feel it was a good enough reason. They would not allow you through on the phone... It happened to me at least twice."
— Healthgrades review"I just have to say you people seeking a Cardiologist in Petoskey Dr. Ternes is absolutely great. I'm just sick he left West Branch. He listens to your questions and is very thorough. So considerate."
— Birdeye review (Dr. Ternes)More clinics in Petoskey
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