Rural Health Clinics - Carlinville Area Hospital
Rural Health Clinic • Petersburg, IL
Ratings by platform
- MapQuest/Yelp: 2.0/5.0 (4 (MapQuest/Yelp aggregate))
What patients say
Patients praise
- Some staff described as compassionate and quick in the Emergency Department
- Appreciation for the convenience and accessibility of Rural Health Clinics and mobile medical services
- Recognition of the hospital's efforts to expand primary care access in surrounding rural communities
- Some patients reported positive experiences during emergency visits with efficient care timelines
Common complaints
- Concerns regarding billing practices and communication with collection agencies
- Reports of long wait times for appointments and triage
- Difficulties in the check-in and registration process
- Negative experiences with specific Emergency Department staff and perceived lack of empathy
- Frustrations regarding lack of follow-up or communication with doctors
In patients' words
"The doctors and nurses are great at vlinic however their check in process is a total nightmare. 1 lady trying to get everyone's names with the line backed out the door."
— LocalityBiz/Yelp review"What they failed to realize is that I had gallbladder issues. I went to a different hospital and they pinpointed my stomach issues and removed my gallbladder. Carlinville Area Hospital doesn't know jack squat."
— MedicalRecords.com review"Nice, compassionate, and quick. This is what you want from an ER visit. Great door to doc and decision metrics timelines. Keep it up. Drs Duncan and Khan were friendly and straightforward."
— LocalityBiz/Yelp reviewMore clinics in Petersburg
Rural Health Clinics (RHCs) Overview
Patients praise: friendly, courteous, and attentive staff · thorough and compassionate care providers.
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