Petersburg VA Clinic | VA Martinsburg Health Care | Veterans Affairs
Primary Care • Petersburg, VA
Ratings by platform
- Rehab.com / LocalityBiz / TheDentalHealers (aggregated): 5.0 stars (3 reviews)
- Birdeye (Martinsburg VAMC): 3.7 stars (436 reviews)
- CMS (Centers for Medicare & Medicaid Services): 4 out of 5 stars (N/A (CMS Annual Quality Report))
- Facebook (Martinsburg VAMC): 84% recommendation rate (651 reviews)
What patients say
Patients praise
- Caring and professional staff reported by some patients
- Timely and high-quality care recognized in CMS performance reports
- Martinsburg VAMC received a 4 out of 5-star rating in the 2026 CMS Overall Hospital Quality Star Rating report
- General commitment to patient well-being and health outcomes
Common complaints
- Long wait times for appointments and medical care
- Poor communication and responsiveness from staff
- Difficulty in scheduling specialty procedures like MRIs
- Negative experiences reported by some inpatients at the main medical center
In patients' words
"Incredible, caring staff makes every visit a wonderful experience. They are the best and recommend them highly."
— Patient review for Petersburg VA Clinic"Terrible place, in 2017 as an inpatient the nurses at this hospital assaulted and sexually assaulted me. Not only did Dr. Rothman refuse to stop it or protect me. Dr. Rothman threatened me and used a negative stereotype to describe me! Their so called police refused to help me report these crimes. This hospital is dangerous and not good👎"
— Review for Martinsburg VA Medical Center"Petersburg VA clinic, they're upwards of 46 days! Burn pit veterans will join an already long line waiting for care."
— Social media post regarding appointment wait timesMore clinics in Petersburg
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