Inova Sports Medicine
Orthopedics & Sports Medicine • Petersburg, VA
Ratings by platform
- Inova Sports Medicine (Official site aggregate): 4.8/5 (115 ratings) (115 ratings, 35 comments)
- Individual physician profile (e.g., Dr. Najarian): 4.9/5
- Inova Health System (Yelp aggregate): 2.7/5 (2,201 reviews)
- Individual physician profile (Healthgrades): 3.2/5 (4 ratings)
What patients say
Patients praise
- Highly regarded medical expertise and surgical outcomes for sports-related injuries and conditions
- Appreciation for the clinical team's professionalism and supportive care, particularly in concussion management and post-surgical recovery
- Positive feedback for specific physicians and their ability to explain conditions clearly
- Effective diagnostic processes and access to state-of-the-art medical imaging technology
Common complaints
- Reports of disorganized or confusing billing practices, including issues with collections and insurance reconciliation
- Complaints regarding communication gaps between staff and patients, and difficulty reaching customer support
- Occasional negative experiences regarding perceived dismissiveness or rushed appointments with specific providers
- General frustrations with administrative processes in the broader Inova Health System, including appointment scheduling and patient intake
In patients' words
"They were so supportive, just consistently strong and positive... If I had found this team earlier, it would have saved me thousands of dollars in healthcare costs."
— Inova Newsroom (Patient testimonial)"The visit was very rushed and there was a quick and brief overview of the survey and that was it... Post-op care instructions weren’t clear at all."
— Patient review on Healthgrades"Healthcare/treatment was very good. Business systems, customer service and just doing the right thing are where Inova falls down hard."
— BBB ReviewMore clinics in Petersburg
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