Visiting Angels
Home Care Services • Petersburg, IL
What patients say
Patients praise
- Compassionate and kind caregiver interactions with clients
- Helpful and accommodating office staff regarding scheduling changes
- Family-oriented approach to caregiving
- Caregivers providing valuable assistance in navigating medical crises and hospice care
Common complaints
- Concerns regarding caregiver behavior, including sleeping on the job and inattentiveness
- Reports of property damage to client homes
- Management-related issues such as bullying employees and scheduling communication difficulties
- Concerns over caregiver consistency and lack of coverage when a caregiver calls out sick
In patients' words
"The workers who came into our home became a lot like family members. As far as management, anytime there was something I needed concerning scheduling or any other matter, they were more than happy to help us out."
— Customer Review on Birdeye/Facebook"They slept part of the time they were at my home, ignoring me.. They destroyed several pieces of very nice antique furniture and other pieces, I called them several times about the care and to come and see the damage,and they refused."
— Customer Review on BirdeyeMore clinics in Petersburg
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