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Bon Secours – Southside Internal Medicine

Family MedicinePetersburg, VA

★★★★★5.0/528 reviews across 2 platforms

Ratings by platform

  • Google (via Top-Rated.online aggregator): 3.6 out of 5 stars (Not specified (based on general online aggregate))
  • WebMD (Specific to Dr. Bhavna Saraiya): 5.0 out of 5 stars (28 ratings)

What patients say

Patients praise

  • Compassionate and caring doctors
  • Supportive and attentive care providers
  • Patient-focused listening and communication

Common complaints

  • Billing and insurance confusion
  • Unprofessionalism in office staff

In patients' words

"She is very understanding, compassionate and caring doctor. I greatly appreciate my care provider and her patience assisting me."

WebMD review for Dr. Bhavna Saraiya

"Confused, my insurance company billed improperly... The doctor’s office and my insurance carrier... the insurance company."

Google review via Top-Rated.online

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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