Crossroads of Petersburg, VA (OBOT)Suboxone Clinic
Addiction Treatment • Petersburg, VA
Ratings by platform
- Google/Birdeye: 4.6/5 stars (188 reviews)
- Birdeye: 4.7/5 stars (17 reviews)
- ComplaintsBoard: 1.0/5 stars (4 complaints)
What patients say
Patients praise
- Compassionate, non-judgmental, and caring staff
- Effective medication-assisted treatment (MAT) and recovery support
- Helpful and efficient intake and dosing processes
- Holistic care coordination including peer support and auxiliary services
Common complaints
- Allegations of overbilling Medicaid (civil settlement reached in 2024)
- Reports of poor counselor responsiveness or unprofessional behavior
- Concerns regarding administrative or scheduling rigidity
In patients' words
"As far as MAT clinics go, this is by far the best. Efficient dosing process, friendly staff... Very open communication, quick resolutions, easy to talk to counselors."
— Birdeye Review"Everyone who works here is awesome, kind, patient and understanding. The front desk ladies are always nice and efficient-very professional."
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