Mass General Brigham Cancer Institute at ...
Oncology • Peterborough, NH
Ratings by platform
- Birdeye/Google: 3.5 out of 5 stars (based on 85 reviews at the Salem, NH location) (85 reviews)
What patients say
Patients praise
- Patients frequently praise providers for being knowledgeable, compassionate, patient, and thorough in their care.
- Many report feeling well-supported, comfortable, and trustful of their oncology and primary care teams.
- Efficient and effective communication is often highlighted in reviews of Mass General Brigham providers.
Common complaints
- Some patients report challenges with customer service, coordination of information, and long wait times at certain integrated care locations in New Hampshire.
In patients' words
"I transferred from a NH hospital to Mass General so that I could continue my journey with Dr. Ji. Thank you, Dr. Ji... You are the best!"
— Mass General Brigham Provider Review"Horrible customer service. No coordination of people or information, extremely long wait times. Forced to repeat and confirm information multiple times."
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