American Health Network - Peru - Peru, IN - Optum
Family Medicine • Peru, IN
Ratings by platform
- Optum official provider page for individual NP: 4.9/5 stars (14 reviews)
- Vitals.com: 3.6/5 stars (general practice rating)
What patients say
Patients praise
- Providers described as knowledgeable, caring, and professional (specific to individual providers)
- Positive patient feedback regarding bedside manner and clear communication
Common complaints
- Failure to respond to complaints (at the corporate/LLC level)
- Difficulties with customer service, billing, and communication (general Optum reports)
- Challenges in scheduling appointments and getting test results (general Optum reports)
In patients' words
"Elaine knows her job. She is knowledgeable and easy to talk to. Very approachable."
— Optum provider review page"Optomcare customer service is without a doubt the worst. There's to many people answering phones. It's very hard for a patient to get results for MRI, ULTRASOUND AND EXRAYS."
— Trustpilot (general Optum reviews)More clinics in Peru
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