OSF Saint Elizabeth - Mental & Behavioral Health in Peru
Behavioral Health • Peru, IN
Ratings by platform
- Birdeye (Behavioral Health specific): 2.8/5 (30 reviews) (30)
- Birdeye (Medical Center - Peru): 2.2/5 (47 reviews) (47)
- Birdeye (Medical Center - Ottawa): 3.2/5 (344 reviews) (344)
- Healthgrades: 57% patient experience rating
What patients say
Patients praise
- Kind, helpful, and courteous staff in many interactions
- Effective care for certain patients in emergency or maternity contexts
- Appreciation for the presence of local hospital services
- Good communication with families and inclusion in treatment programming reported by some
Common complaints
- Complaints regarding administrative and discharge procedures
- Reports of poor communication from medical staff
- Instances of perceived inadequate treatment planning
- Concerns about staff attitudes in emergency departments
In patients' words
"The 5 stars is for Jason at the ER front desk in Peru. Our past experiences with other employees in that position left us cold and frankly they seemed annoyed and angry. But Jason on Feb 22nd redeemed OSF..."
— Birdeye user review"I think everyone at Choices, whether it is inpatient or outpatient are terrific. Very knowledgeable and go out of their way to be helpful."
— Alum review of Behavioral Health CHOICES"The facility had pros and cons but most would be pro as the staff was courteous and helpful; it was the doctors that were the pain in the butt!"
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