Springfield Clinic Peoria North Knoxville
Primary Care • Peoria, IL
Ratings by platform
- Wanderlog (Springfield Clinic Peoria aggregate): 4.8/5 (aggregate) (581 reviews)
What patients say
Patients praise
- Highly professional, kind, and attentive nursing and support staff
- Strong bedside manner and patient-centered approach from physicians (e.g., Dr. Bitner, Dr. Evans)
- Thorough communication and clear explanations regarding diagnoses and treatment plans
- Efficient scheduling processes and accessibility for new patients
Common complaints
- Frustration regarding long wait times for lab work and appointments
- Lack of transparency and difficulty in obtaining cost estimates for appointments
- Administrative and billing issues, such as difficulties with account management and record-keeping
- Some patients desire more frequent direct interaction with their primary surgeons or physicians
In patients' words
"I’m a new patient to this office and had a wonderful experience with Dr. Bitner and her team! Doc is very patient centered and makes it easy to feel comfortable. She went all out to provide education and put things in perspective."
— Patient review on LocalityBiz"Springfield Clinic Peoria has received mixed reviews from patients. While some have praised the care and compassion of specific doctors like Dr. Evans and Dr. Collins, others have expressed frustration over long wait times for lab work."
— Wanderlog summary of reviews"Whats even worse is they refuse to give any sort of estimate of how much the appointments cost."
— Reddit user complaint regarding Springfield Clinic cost transparencyMore clinics in Peoria
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