Live
Read now
Heartland Health Services - Primary Care in Peoria IL logo

Heartland Health Services - Primary Care in Peoria IL

Primary CarePeoria, IL

★★★☆☆3.1/569 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.1 out of 5 stars (69 reviews)

What patients say

Patients praise

  • Some employees report a positive work culture and appreciation for the organization's mission

Common complaints

  • Difficulties with scheduling appointments and reaching the office by phone
  • Reports of poor communication and perceived lack of staff responsiveness
  • Patient experiences feeling rushed or having their health concerns minimized during visits
  • Complaints regarding the handling of prenatal and obstetric care
  • Issues with prescription refills leading to complications in patient health

In patients' words

"They obviously have communication issues and are incompetent. I only wish I could give a lower rating."

LocalityBiz (Review of Heartland Health Services - Garden)

"GO ANYWHERE ELSE THERE IS NO COMPASSION HERE"

LocalityBiz (Review of Heartland Health Services - Knoxville)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Peoria

Springfield Clinic Peoria North Knoxville

★★★★★4.8/5(581 reviews · 1 platforms)

Patients praise: Highly professional, kind, and attentive nursing and support staff · Strong bedside manner and patient-centered approach from physicians (e.g., Dr. Bitner, Dr. Evans).

Peoria, ILPrimary Carepositive

Physical Therapy Peoria, IL - Athletico Peoria North

★★★★★5.0/5(47 reviews · 1 platforms)

Patients praise: Personalized and attentive care · Knowledgeable and friendly staff.

Peoria, ILPhysical Therapypositive

Springfield Clinic Peoria Women's Health

★★★★★4.9/5(316 reviews · 2 platforms)

Patients praise: Compassionate and kind staff and providers · Thorough and detailed explanations from doctors and PAs.

Peoria, ILOB-GYNmixed

Springfield Clinic Peoria Allen

★★★★★4.8/5(750 reviews · 2 platforms)

Patients praise: professional, kind, and caring medical staff · thorough and detailed explanations from providers.

Peoria, ILDermatologypositive

See all clinics in Peoria

Comparing your options?

Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.

More Primary Care clinics