OSF Dental Clinic in Peoria - OSF HealthCare
Dentistry • Peoria, IL
Ratings by platform
- US News & World Report (Hospital-wide data): 2 out of 5 (for overall patient experience at OSF St. Francis Medical Center) (Not specified for clinic specifically)
What patients say
Patients praise
- Newly relocated clinic with updated equipment
- Expanded access to both pediatric and adult care
- Focus on serving underserved populations and those with complex medical needs
- Comprehensive services including preventive and restorative care
Common complaints
- Difficulties reaching staff via phone
- Disorganized administrative processes
- Perceived rudeness or unprofessional behavior from staff in non-dental departments
- Issues with billing and financial assistance communication
In patients' words
"Difficult to reach the right person; staff seem disorganized. Staff hang up, emails are wishy-washy."
— PissedConsumer (OSF HealthCare general)More clinics in Peoria
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