HCA Florida West Orthopedic Specialists
Orthopedics • Pensacola, FL
Ratings by platform
- LocalityBiz (user-provided testimonial): 4 out of 5 stars (based on specific user review) (Not specified total count)
- Better Business Bureau (for HCA Florida West Hospital): Not applicable (BBB records 8 complaints in 3 years) (8 total complaints in the last 3 years)
What patients say
Patients praise
- Friendly, helpful, and informative medical staff and doctors
- Effective communication regarding treatment plans and procedures
- Efficient scheduling and short wait times for some patients
- Considerate care from clinical support staff
Common complaints
- Difficulty obtaining financial assistance for medical bills
- Potential billing issues and collections threats
- Reports of unprofessional staff conduct at the affiliated hospital emergency room
- Concerns regarding wait times for hospital services
In patients' words
"Dr Lurate was also very friendly, helpful, and informative. He spent lots of time with me making sure I understood everything very clearly and that all of my questions were answered."
— LocalityBiz User Review"HCA has made no effort to help me at all and are threatening collections."
— Better Business Bureau Complaint regarding HCA Florida West Hospital billingMore clinics in Pensacola
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