Ascension Sacred Heart Orthopedics - Pensacola
Orthopedics • Pensacola, FL
Ratings by platform
- Vitals (Dr. Kurt L. Morrison): 4.7/5 (40)
- Healthgrades (Dr. Benjamin Turnbow): 4.7/5 (12)
- Birdeye (Orthopedic Podiatry): 4.7/5 (67)
What patients say
Patients praise
- Professional and knowledgeable physicians and surgeons
- Effective surgical outcomes and restored quality of life
- Thorough explanations of procedures and treatment plans
- Kind and attentive bedside manner reported by many patients
- Efficient check-in and overall welcoming office environment
Common complaints
- Difficulties with phone scheduling and automated systems
- Reports of unhelpful or unprofessional staff interaction in some instances
- Concerns regarding billing processes and administrative communication
- Occasional reports of challenges with post-operative pain management coordination
In patients' words
"Dr. Morrison gave me my life back!!! I had a complete hip replacement in 2017. I was in so much pain... I am no longer in any type of pain, I still am completely in awe of how Dr. Morrison completely changed my quality of life."
— Vitals review for Dr. Kurt L. Morrison"Exceptional practitioner and excellent staff. They do; however, need to come up with a better solution for their phone answering. The automated attendant will switch over to ringing for 20 or so rings, then disconnect the call. This has occurred multiple times. Not very patient friendly."
— LocalityBiz review for Hand & Upper Extremity Center"Staff does not care about patients needs. Could not get follow up scheduled properly even after calling every day for a full week... There is no real concern about anything except getting the next one in to charge them money."
— Healthgrades review for Dr. Benjamin TurnbowMore clinics in Pensacola
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