Andrews Institute | Andrews Institute Orthopedics & Sports ...
Orthopedics • Pensacola, FL
Ratings by platform
- US News Health (Ambulatory Surgery Center): High performing rating (94% would recommend) for Ambulatory Surgery Center (N/A)
- Internal Practice Surveys (Dr. Travis Roth example): 4.8/5 (based on patient feedback) (N/A)
- Yelp / Birdeye (Rehabilitation services): 3.0 to 3.4 stars (21 and 5 reviews respectively)
- Vitals / WebMD (Dr. James Andrews): 3.9 to 4.0 stars (22 and 19 ratings respectively)
What patients say
Patients praise
- high level of surgical expertise and clinical knowledge
- strong reputations for orthopedic, sports medicine, and joint replacement procedures
- many patients report effective treatment and relief from pain
- clean, modern, and professional facilities
- high patient recommendation rates for specific doctors and programs
Common complaints
- concerns regarding office staff and administrative communication
- complaints about scheduling issues or lack of appointment records
- some patients feel they received care from trainees rather than the primary physician they consulted
- isolated reports of dissatisfaction with specific surgical outcomes or physician bedside manner
In patients' words
"98% of our patients report receiving excellent care and service."
— Andrews Institute Official Website"If you go to Andrews for his expertise, you won't get it! He won't tell you this, but he has trainees perform the actual surgery."
— Vitals User Review"Dr. Roth is amazing. I cannot overstate how pleased I am with my treatment and follow-up."
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