Eye Institute at Medical Center Clinic
Ophthalmology • Pensacola, FL
Ratings by platform
- MyVision.org aggregate: 3.6/5 aggregate rating (based on 54 reviews) (54 reviews across the web)
- Healthgrades (Dr. Jennifer Murray): 4.9/5 star rating (43 reviews)
- Facebook: 90% recommend (49 reviews)
- Google My Business (Optical Shop): 4.9/5 average rating (190 reviews)
What patients say
Patients praise
- Highly skilled and professional surgeons and doctors, particularly Dr. McLaughlin, Dr. Murray, and Dr. Werrell
- Excellent surgical outcomes, especially for cataract and LASIK procedures
- Comprehensive and clear communication regarding treatment plans and procedures
- Personable, attentive, and knowledgeable office staff and care team members
Common complaints
- Appointment scheduling delays and long wait times
- Perceived staff rudeness or lack of compassion
- Occasional communication issues, particularly regarding post-care or after-hours support
In patients' words
"It has been 45 years since any surgical procedure. I cannot believe how easy and painless this procedure was. Immediately, I noticed a difference to how clear my vision was. My 20/20 vision was restored!"
— Eye Institute Patient Testimonials"I have been a patient of Dr. McLaughlin's recently, and I have the utmost confidence in my doctor. He prepared me with every detail about my cataract surgery so I had no worries at all that I was going to be in the care of a fabulous physician."
— A-Better-Place Review"Dr Werrell is the CONSUMMATE PROFESSIONAL! She exceeds expectations every visit and has the warmest bedside manner! Providers like her are not plentiful!"
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