Emerald Coast Medical Group: Private Medical Group in ...
Family Medicine • Pensacola, FL
Ratings by platform
- General patient review aggregates: 5/5 (Multiple 5-star reviews mentioned)
- General patient review aggregates: 1/5 and 3/5 (Isolated low/mixed reviews mentioned)
What patients say
Patients praise
- Professional, courteous, and efficient staff
- Thorough and attentive care providers
- Patients feel heard, seen, and supported
- Appreciation for the independent, value-based care model
Common complaints
- Billing and collections process issues
- Difficulty scheduling appointments or receiving responses to messages
- Concerns regarding bedside manner and patient communication style
In patients' words
"My primary care physician, Kacey Gibson, is absolutely amazing—she listens, explains everything clearly, and always makes me feel seen and supported."
— LocalityBiz"The doctors are good at their job but terrible about talking to us patients as an equal. I dont need fear tactics, telling me Im going to die if I dont do x. The billing is criminal."
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