Home | Pulse-MD Urgent Care | Greater New York
Urgent Care • Peekskill, NY
Ratings by platform
- Yelp (Brand-wide): 2.2 out of 5 stars (218 reviews)
- SolvHealth (Mohegan Lake location): 4.6 out of 5 stars (354 reviews)
- Birdeye (Mohegan Lake location): 4.1 out of 5 stars (71 reviews)
- SolvHealth (Poughkeepsie location): 4.4 out of 5 stars (620 reviews)
What patients say
Patients praise
- Quick and efficient service in some instances
- Friendly and caring staff and providers
- Clean and well-managed facilities
- Convenient online booking and paperwork process
Common complaints
- Long wait times regardless of appointment status
- Appointment booking system seen as ineffective or ignored by staff
- Rushed or disinterested care from some providers
- Issues with communication and access to test results via patient portal
In patients' words
"I made an appt for 11:00am -- and when I got there there were about five people waiting. They were all walk-ins. But the receptionist told me it didn't matter if I made an appointment, everyone was taken in the order they walked in."
— Yelp reviewer"There is no reason to book an appointment. Booked the earliest appointment for opening time and waited over one hour to be seen. The receptionist says 'we don’t take appointments.'"
— SolvHealth reviewer"I always use this urgent care because it’s ten times better than any other... Made me feel like I had a second mom looking out for me."
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