Walgreens Pharmacy
Pharmacy • Peekskill, NY
Ratings by platform
- Walgreens.com locator (store listing): 4.5/5 (10,660 reviews)
- Walgreens.com locator (pharmacy-related listing): 4.7/5 (527 reviews)
- Apple Maps: 2.9
What patients say
Patients praise
- Some reviewers praise pharmacy employees for being kind, knowledgeable, and helpful
- Some reviewers describe pharmacy/staff as professional, respectful, and customer-service oriented
- Some reviewers mention friendly help from staff (including a manager) despite operational issues
Common complaints
- Frequent complaints that the pharmacy is never open on time
- Long wait times for prescriptions/drive-through and difficulties getting through on the phone
- Problems with prescriptions being ready when promised; wasted trips
- Phone is not answered; calls are dropped after long holds
- Out of stock / delays and occasional random closures for days
- Negative customer service experiences (rude/ignorant behavior)
In patients' words
"“Leave you on hold for 15 minutes just to answer and hang up.”"
— Loc8NearMe (Walgreens Pharmacy - 1201 Main St)"“One of the worst pharmacies I’ve ever been to… They call you to tell you prescriptions are ready and then when you get there they’re not ready.”"
— Loc8NearMe (Walgreens Pharmacy - 1201 Main St)More clinics in Peekskill
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