Optum Pediatrics - Fishkill, NY
Pediatrics • Peekskill, NY
What patients say
Patients praise
- Highly knowledgeable and compassionate individual providers
- Satisfaction with clinical care and diagnostic outcomes
- Helpful front desk staff in select positive experiences
Common complaints
- Poor responsiveness and difficulty reaching office by phone
- Issues with portal functionality and communication after Optum takeover
- Administrative and scheduling difficulties, including last-minute cancellations and insurance verification errors
- Unprofessional staff experiences in some locations
In patients' words
"Horrendous patient service. Poor response time by phone and the portal does not work now that it has been taken over by Optum."
— Birdeye reviews for Optum - CareMount Medical - Pediatrics DepartmentMore clinics in Peekskill
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