BioReference Labs | Peekskill Medical Imaging - LabFinder
Diagnostic Laboratories • Peekskill, NY
Ratings by platform
- Solv: 2.0/5.0 (4 reviews (on Solv))
- Yelp (Brand-wide): 2.0/5.0 (7 reviews (brand-wide on Yelp))
What patients say
Patients praise
- Clean facility
- Professional and friendly staff members (in some isolated experiences)
- Convenience of booking through portals like LabFinder (general technology sentiment)
Common complaints
- Difficulty reaching staff or long hold times
- Rude or unprofessional customer service
- Billing errors and issues with insurance/collections
- Disorganized office management resulting in long wait times
- Unreliability (e.g., unexpected closures or lack of proper supplies)
In patients' words
"Very Rude staff! You can't reach a human being EVER! After being transferred 8 times, they keep you on hold until you get tired of waiting and hang up."
— Solv review"Terrible customer service. I would give them minus 5 stats if I could. I had to wait for an hour for a URINE CUP when there were only three patients in the office."
— Yelp review"Beware of going there. They like to submit claims to Medicaid for services not rendered. Fraudulent."
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