Texas Children's Pediatrics Pearland
Pediatrics • Pearland, TX
Ratings by platform
- Birdeye (aggregating Google reviews): 3.9 out of 5 stars (based on 89 reviews) (89 reviews)
- Unilocal: 2.5 out of 5 stars (2 reviews)
- Healthgrades: 3.0 out of 5 stars (13 reviews (on Healthgrades))
- Facebook: 92% recommend (9 reviews)
What patients say
Patients praise
- praised for having kind, skilled, and professional doctors
- many parents appreciate the quality of pediatric care provided by clinicians
- some staff members described as friendly and helpful
Common complaints
- unprofessional or rude front desk/administrative staff
- long wait times to be seen by doctors
- difficulties scheduling or rescheduling appointments
- perceived lack of sympathy or empathy from staff
- poor phone communication (not answering, long hold times)
In patients' words
"Incompetent and ill-mannered front desk staff."
— Birdeye / Google Review"Rude, hostile, unprofessional, insulting staff. The doctors are great. However, MELISSA GARCIA had scheduled my child’s appointments via phone, but didn’t put today’s visit in..."
— Healthgrades Review"The front desk personnel at the Texas children’s pediatric office in Pearland, Texas need better training on the professionalism and respect."
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