Pearland Eye Doctor | Ophthalmologists
Ophthalmology • Pearland, TX
Ratings by platform
- Berkeley Eye Center - Pearland: 4.8/5 (1,169)
- Mann Eye Institute - Pearland: 4.9/5 (421)
- Dr. Regina Sun, MD (Healthgrades): 4.1/5 (16)
- Dr. Regina Sun, MD (RateMDs): 4.6/5 (41)
What patients say
Patients praise
- High patient satisfaction with the medical expertise, professionalism, and thoroughness of many individual doctors
- Convenient and clean office environments reported by some patients
- Positive interactions with staff in certain instances, with specific employees sometimes singled out for being helpful and kind
- Ability to resolve issues effectively when brought to the doctor's direct attention
- Positive outcomes from medical procedures, including pain-free experiences and effective treatment plans
Common complaints
- Long wait times and scheduling issues, including last-minute appointment cancellations without notice
- Reports of unprofessional, rude, or dismissive staff members at the front desk or in the office
- Dissatisfaction with communication, including difficulty reaching live staff, lack of apologies for delays, and unhelpful administrative personnel
- Billing and insurance verification problems, including unexpected costs and difficulty with insurance processing
- Mixed experiences regarding clinical staff, with some reports of feeling rushed or not listened to by doctors
In patients' words
"I'm a long time patient of Dr. Sun's. She always listens to my concerns and is very professional. The staff is great from check-in to check-out."
— Healthgrades review for Dr. Regina Sun"Dr Puthenparambil is the kindest most gentle eye doctor I have ever been to see in my 65 years. He is very careful to explain things and makes no promises he isn't sure he can keep."
— WebMD review for Dr. Larry Puthenparambil"The staff is not accurate, but they are very friendly. I will try next year once again because I like Doctor J. Nguyen practice."
— Unilocal review for Vision Source Pearland"Lady at the front desk is very rude and motion at me multiple times with one finger like I am a dog... Will not return."
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