Spaulding Rehabilitation
Physical Therapy • Peabody, MA
Ratings by platform
- Beaming Health: 1.3/5 (3 reviews)
- Boston Consumers' Checkbook (8 reviews)
What patients say
Patients praise
- some consumers rated service as superior in specific areas according to third-party survey data
Common complaints
- reports of rude or insensitive staff interactions
- poor administrative and customer service experiences
- long waiting lists reported
- complaints regarding staff compassion and training
In patients' words
"PT was condescending, rude, and insensitive when her manuevers put me in pain. I wouldn't recommend."
— Yelp"Really rude office staff with no compassion for people in pain bad customer service skills and who are clearly shopping for acceptable patients."
— Beaming HealthMore clinics in Peabody
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Mass General Brigham Sports Medicine
Patients praise: doctors praised for expertise and professionalism · caring demeanor of some staff members.
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