West Broadway Dental
Dental • Paterson, NJ
Ratings by platform
- Yelp: 2.5/5 (20 reviews)
- Apple Maps: 2.3/5 (25 reviews)
- Aggregate (various sources): 3.5/5 (366 reviews)
- Official Practice Website: 4.75/5 (16 reviews)
What patients say
Patients praise
- Some patients praise specific dentists (e.g., Dr. Bassi) for their skill and kindness
- Positive experiences with dental assistants and specific staff members cited for being helpful and going above and beyond
- Successful outcomes for complex procedures like dentures and fillings reported by some patients
- Some reports of professional and courteous interactions
Common complaints
- Unprofessional, rude, or dismissive front desk staff
- Appointment scheduling issues, cancellations, and long wait times
- Concerns regarding insurance versus cash-paying patient treatment quality
- Poor communication and perceived lack of genuine care from medical staff
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