West Broadway Dental: Dental Clinic: Paterson, NJ
Dental • Paterson, NJ
Ratings by platform
- Yelp: 2.5 out of 5 stars (20 reviews)
- Apple Maps: 2.3 out of 5 stars (25 reviews)
- Reviewsonmywebsite.com (Google): 3.6 out of 5 stars (315 reviews (Google aggregate))
- Aggregate (various sources): 3.5 out of 5 stars (366 user reviews)
- Official Practice Website: 4.75 out of 5 stars (16 total reviews)
What patients say
Patients praise
- Some patients praise specific dentists (e.g., Dr. Bassi) for their skill and kindness
- Positive experiences with dental assistants and specific staff members cited for being helpful and going above and beyond
- Successful outcomes for complex procedures like dentures and fillings reported by some patients
- Some reports of professional and courteous interactions
Common complaints
- Unprofessional, rude, or dismissive front desk staff
- Appointment scheduling issues, cancellations, and long wait times
- Concerns regarding insurance versus cash-paying patient treatment quality
- Poor communication and perceived lack of genuine care from medical staff
In patients' words
"This place is horrible, they canceled my appointment twice after having me use PTO for the dates and then they won't work with you when you have a different day off work."
— Apple Maps review (Dayling C.)"The doctor was great and the assistants were great too that doctor has good hands I dint feel nothing god bless those hands thank you"
— Yelp review (Sandra P.)"Money talks, services are bad if you have insurance the you are third class but with cash they will take you right away."
— Yelp review (Waleed)More clinics in Paterson
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