Pass Christian Health and Rehabilitation Center – Pass Christian
Physical Therapy • Pass Christian, MS
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS) Five-Star Quality Rating System: 1 out of 5 stars (CMS Overall Rating)" (27 reviews (as aggregated by external platforms))
- Various third-party review platforms: 3.4 out of 5 stars (aggregated) (Approximately 11-27 reviews (varying by platform))
What patients say
Patients praise
- Occasional reports of responsive staff and timely updates, though inconsistent
Common complaints
- Poor communication with families and administrative unresponsiveness
- Allegations of neglect and lack of timely assistance with daily care tasks
- Clinical concerns including dehydration, missed diagnoses, and improper pain management
- Understaffing and reports of staff prioritizing personal activities over resident care
- Safety incidents such as falls and patients going missing
In patients' words
"They did NOTHING until we complained about the lack of therapy he was receiving. He laid in bed every day and was sat up for maybe 5 minutes to change his..."
— Yelp user review"Multiple accounts allege neglect—requiring families to ask repeatedly for basic tasks, delayed or missed care, patients begging for food or diaper changes..."
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