Pass Christian Health and Rehabilitation Center – Pass ...

Patients praise

• Some reports of dedicated staff members who provide quality care
• Occasional praise for effective rehabilitation services that help residents regain mobility and independence
• Instances where families reported receiving frequent updates and responsive communication

Common complaints

• Reports of neglect, such as delayed or missed care and inattention to basic needs like hygiene or food
• Clinical concerns including dehydration, medication errors, and failure to provide appropriate treatment
• Poor communication with families, including unresponsiveness to phone calls and lack of updates during critical incidents or hospital stays
• Perception of rude, unprofessional, or insufficiently trained staff, including staff prioritizing personal activities over resident care
• Safety concerns such as falls and supervision failures