Pasco Clinic | Kinwell Health

Patients praise

• Friendly and welcoming reception staff
• Positive patient-provider interactions with specific practitioners who are described as compassionate, thorough, and attentive
• Clean, modern, and well-maintained clinic facilities
• Convenient online scheduling and efficient, often quick, in-office processes
• Appreciation for longer visit times and patient education

Common complaints

• Reports of poor communication and failure to respond to patient messages
• Complaints about perceived lack of empathy or dismissive attitude from some staff members
• Issues with appointment cancellations or scheduling difficulties
• Failure to resolve certain patient complaints at a business level (BBB report)