Lourdes Cardiology
Cardiology • Pasco, WA
Ratings by platform
- Lourdes Medical Group Cardiology page: 4.6 out of 5 stars (182 reviews)
- Healthgrades (Lourdes Medical Center): 62% patient recommendation rate (Not specified (based on HCAHPS data))
- Vivian Health (Lourdes Medical Center): 4.1 out of 5 stars (20 reviews)
What patients say
Patients praise
- Some staff members described as professional and helpful
- Positive experiences with specific providers who are seen as thorough and good listeners
- Patients feeling safe and well-cared for during some hospital stays
- Efficient scheduling and rapport-building noted by some patients
Common complaints
- Concerns regarding billing and collection practices
- Reports of lack of empathy or poor bedside manner from some staff members
- Patient safety concerns reported in broader hospital data (e.g., bruising, bleeding, or lung complications)
- Instances of reported misdiagnosis or perceived inadequate care in emergency contexts
In patients' words
"Very nice place everything is very professional and all the staff was very professional. I got really sick and it was the first time I actually felt safe in a long time."
— LocalityBiz review of Lourdes Health"They lack empathy and compassion here and because of her I will never recommend this hospital to anyone."
— LocalityBiz review of Lourdes Health"They miss diagnosed my daughter condition and they are charging me... I don't make that much, I did pay... but they said it would still go to collection any way."
— BBB customer review of Lourdes Medical CenterMore clinics in Pasco
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