Wound Care | Southeast - HCA Houston Healthcare
Wound Care • Pasadena, TX
Ratings by platform
- Healthgrades: 61% patient recommendation rate (not specified (aggregated data))
- Medicare Acute Care Hospital Survey: 62% patient recommendation rate (not specified (Medicare survey data))
- Vivian Health: 4.1 out of 5 stars (13 reviews)
What patients say
Patients praise
- Specific praise for certain individual staff members (e.g., wound care nurses)
- Some staff noted as hardworking or professional in specific departments
Common complaints
- Reports of poor staff professionalism and rude behavior
- Concerns about medical errors, misdiagnosis, and inadequate post-operative care
- Allegations of poor communication between staff and patients
- Issues with cleanliness and facility environment
- Reports of theft or security concerns regarding patient personal items
In patients' words
"The staff is very unprofessional. The doctors have no compassion. Some of the nurses in the hospital are very rude and emotionally detached from patient concerns and needs."
— Rate A Hospital user review"The wound care nurse Kim is absolutely amazing but there is so much she can do."
— Rate A Hospital user review"Used to be great! Last time was horrible never had worse people take care of me. He put his finger inside the wound to "hold it together" when asked to..."
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