Urgent Care in Pasadena, CA
Urgent Care • Pasadena, CA
Ratings by platform
- Solv (Advanced Urgent Care of Pasadena): 4.6/5 (1,077)
- Birdeye (Carbon Health Urgent & Primary Care): 4.4/5 (574)
- Google/Exer Urgent Care (East Del Mar Blvd): 4.3/5 (1,118)
- Yahoo Local (UrgentMED): 4.0/5 (203)
What patients say
Patients praise
- Clean and modern facilities (sometimes compared to spas)
- Professional, kind, and knowledgeable medical staff
- Efficiency of care and ease of online booking/scheduling
- Comprehensive treatment options including urgent and primary care services
Common complaints
- Billing and insurance issues (e.g., unexpected charges, double billing)
- Wait times, including long delays despite having appointments
- Inconsistent staff behavior or professionalism concerns
In patients' words
"The service was outstanding, the facility was impeccably clean, the staff displayed professionalism and a wonderful attitude... My only criticism pertains to the parking situation."
— Patient Testimonial (Advanced Urgent Care of Pasadena)"The staff are commended for their kindness, helpfulness, and commitment to patient well-being. They provide timely and effective care, taking the time to listen to concerns."
— BestProsInTown (Exer Urgent Care)"Don’t go here, they double billed me a year later and tried to take $246 from my account today."
— Birdeye (Carbon Health)"I am just absolutely disgusted by the way I was treated... I had an appointment for 4:08PM... I have... [been waiting]..."
— Yahoo Local (UrgentMED)More clinics in Pasadena
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