Pasadena Orthopedics: Orthopedics Clinic, Pasadena, CA
Orthopaedic Surgery • Pasadena, CA
Ratings by platform
- Yelp: 4.0 out of 5 stars (64 reviews)
- BestProsInTown: Not explicitly stated (71 reviews)
What patients say
Patients praise
- Professional, friendly, and caring staff
- Clear explanation of diagnoses and treatment options by physicians
- Efficient appointment scheduling and accessibility
- Compassionate and knowledgeable surgical care noted by some patients
Common complaints
- Long wait times
- Short, rushed examination times
- Perceived lack of compassion or dismissive bedside manner during follow-ups
- Difficulty receiving follow-up communication or responses to patient emails
- Frustration with billing and office procedures
In patients' words
"Dr Billings is vicious, uncaring and really rough. Every negative review of this practice was accurate for me: 30+ min wait, 5 min exam/visit, rough assessment of my injury, quick diagnosis, quick referral to physical therapy."
— Yelp user review"The staff is professional, personal, and caring. They took the time to explain the medical diagnosis, all of the options available, and the recovery times."
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