Pasadena Primary & Specialty Care Clinic - UCLA Health
Family Medicine • Pasadena, CA
Ratings by platform
- Birdeye/Google: 1.8/5 stars (10 reviews)
- Birdeye/Google (Pediatrics): 5/5 stars (5 reviews)
What patients say
Patients praise
- Some patients report positive, kind, and helpful interactions with specific physicians
- Positive experiences reported in the pediatric department
Common complaints
- High unexpected billing costs for initial/establishing care visits
- Difficulty with insurance coverage and billing transparency
- Challenges with patient communication and responsiveness
- Inaccurate or disputed medical chart documentation
In patients' words
"I was charged $500 for a video consultation for birth control. It was a 15 minute call and my doctor was 15 minutes late... You'll get scammed by getting here."
— Birdeye/Google review"I was told that my insurance was in network before I stepped into my appointment-- then was told a few weeks later that my specific Cigna plan actually doesn't cover this institution."
— Birdeye/Google review"I've been working with Dr. Cynthia Nguyen at this office. She is soo kind and helpful!"
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