Pasadena Clinic | Multispecialty Kelsey-Seybold Clinic
Family Medicine • Pasadena, TX
Ratings by platform
- Birdeye: 4.8/5.0 (1,356 reviews (Birdeye))
- Top Rated Local: 4.6/5.0 (213 reviews (External))
What patients say
Patients praise
- Patients generally report positive experiences with the medical staff, citing doctors as attentive, knowledgeable, and good listeners
- Clinic environment is described as clean and well-organized
- Efficient service and minimal wait times for appointments are frequently praised
- Supportive staff and nurses who are kind and welcoming to patients
- Appreciation for proactive care, such as doctors following up on illnesses and coordinating with specialists
Common complaints
- Unprofessional scheduling practices including abrupt rescheduling of appointments
- Limited operating hours for pharmacy causing inconvenience for working patients
- Concerns regarding high costs, particularly for uninsured patients
- Dissatisfaction with medical follow-up for chronic issues
- Allegations regarding lack of patient care and violations of rights
In patients' words
"Kelsey is a very good source for healthcare. Dr Roopani is a very good listener and very knowledgeable, offers options concerning healthcare."
— Birdeye Review (henry31mac)"They had me come for appointments them reshudule me like I meant nothing! Very unprofessional!"
— Top Rated Local Review (Misty B.)"The pharmacy needs to be open until 6pm at least one day per week. I am tired of getting there at 5:32/5:33pm and not being able to get medications that are badly needed."
— Yelp Review (Alice D.)More clinics in Pasadena
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