Live
Read now
St. Luke's Health - Pasadena Emergency Center, TX logo

St. Luke's Health - Pasadena Emergency Center, TX

Emergency MedicinePasadena, TX

★★★★☆3.9/5995 reviews across 2 platforms

Ratings by platform

  • Google (via Nursa): 4.10 out of 5 stars (814 reviews)
  • Facebook: 88% recommendation rate (19 reviews)
  • MedicalRecords.com: 3.2 out of 5 stars (181 reviews)

What patients say

Patients praise

  • Compassionate nursing and support staff (noted by some)
  • Willingness of most patients to recommend the facility
  • Some positive experiences with physicians

Common complaints

  • Poor staff communication and attitudes
  • Long wait times or slow processes
  • Issues with administrative/billing/insurance processing
  • Perceived lack of attentiveness from some physicians

In patients' words

"Compassionate and professional nurses and support staff, but obviously stretched far too thin."

MedicalRecords.com review

"This place is the worst, worst staff I ever had to deal with all but 2 have really bad attitudes... there is NO COMMUNICATION what so ever."

MedicalRecords.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

More clinics in Pasadena

Emergency Care | Southeast

★★★☆☆2.7/5(944 reviews · 3 platforms)

Patients praise: High-quality clinical recognition and safety awards (for HCA Houston Southeast) · Professional and caring clinical staff (across various facilities).

Pasadena, TXEmergency Medicinemixed

emergency room in Pasadena

★★★☆☆2.7/5(929 reviews · 1 platforms)

Patients praise: Compassionate, professional, and knowledgeable medical staff in certain departments · High quality of surgical and specialized care units like ICU/cardiology.

Pasadena, TXEmergency Medicinemixed

Top Cancer Treatment in South Pasadena, CA

★★★★★5.0/5(507 reviews · 4 platforms)

Patients praise: Highly rated individual oncologists recognized for expertise, compassion, and effective treatment planning · Strong emphasis on patient-centered care and thorough communication from specific medical teams at City of Hope South Pasadena.

Pasadena, CAOncologymixed

Cardiologists in Pasadena, TX | Heart Doctors

★★★★★5.0/5(237 reviews · 6 platforms)

Patients praise: Compassionate and caring doctors · Clear and thorough communication of medical information.

Pasadena, TXCardiologypositive

Dr. Cahill Pasadena's Best Orthopedic Doctor is a Hip and Knee ...

★★★★★5.0/5(230 reviews · 2 platforms)

Patients praise: Highly recommended by patients · Exceptional surgical outcomes including pain relief and restored mobility.

Pasadena, TXOrthopedicspositive

Laura Sue, MD, MPH - Los Angeles - UCLA Health

★★★★★5.0/5(186 reviews · 1 platforms)

Patients praise: Strong communication and listening skills · Supportive and caring bedside manner.

Pasadena, CAEndocrinologyvery positive

See all clinics in Pasadena

Comparing your options?

Browse other clinics in Pasadena, or filter by state and specialty to compare patient ratings.

More clinics in Pasadena