
St. Luke's Health - Pasadena Emergency Center, TX
Emergency Medicine • Pasadena, TX
Ratings by platform
- Google (via Nursa): 4.10 out of 5 stars (814 reviews)
- Facebook: 88% recommendation rate (19 reviews)
- MedicalRecords.com: 3.2 out of 5 stars (181 reviews)
What patients say
Patients praise
- Compassionate nursing and support staff (noted by some)
- Willingness of most patients to recommend the facility
- Some positive experiences with physicians
Common complaints
- Poor staff communication and attitudes
- Long wait times or slow processes
- Issues with administrative/billing/insurance processing
- Perceived lack of attentiveness from some physicians
In patients' words
"Compassionate and professional nurses and support staff, but obviously stretched far too thin."
— MedicalRecords.com review"This place is the worst, worst staff I ever had to deal with all but 2 have really bad attitudes... there is NO COMMUNICATION what so ever."
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