Urgent Care Locations | Atlantic Health
Urgent Care • Parsippany–Troy Hills, NJ
Ratings by platform
- Google via Birdeye (Ledgewood location): 4.2/5 stars (1,426 reviews) (1,426)
- Google via Birdeye (Cedar Knolls location): 4.4/5 stars (1,031 reviews) (1,031)
- Google via Birdeye (Hackettstown location): 4.1/5 stars (1,237 reviews) (1,237)
What patients say
Patients praise
- Professional and caring staff at various locations
- Convenient online scheduling and registration process
- Clean offices mentioned in reviews
- Helpful customer service when resolving logistical issues (e.g., redirecting patients for X-ray availability)
Common complaints
- Long wait times despite scheduled appointments
- Perceived lack of medical expertise or thoroughness in some providers
- Subpar customer service or communication issues at some locations
- Issues with clinical procedures (e.g., blood draws)
- Poor environmental conditions in some waiting rooms
In patients' words
"Overall a great experience and RN and NPC were professional and caring."
— Solv Health Patient Review"Long wait had to wait almost hour to see doctor after scheduling appointment the night before. I would consider taht acceptable if I walked in but to minimize wait time. Otherwise fine; nothing special."
— Google/Birdeye Review (Cedar Knolls)"Awful! Waiting room is 80 degrees with no ventilation. Understaffed. 25 minute wait just to check in. More than an hour to receive care."
— Yelp Review (Cedar Knolls)"Extremely poor patient care - was the only one in the waiting room and had to wait over 20 minutes to be seen by an APN who had not reviewed my medical records and did not appear to have any experience with patients or healthcare in general."
— LocalityBiz Patient Review (Morristown)More clinics in Parsippany–Troy Hills
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