Our Parsippany Urgent Care Center in NJ - Concentra
Urgent Care • Parsippany–Troy Hills, NJ
Ratings by platform
- Promallu/Aggregated: 3.6/5 (1,014 reviews)
- Facebook: 52% recommend (37 reviews)
What patients say
Patients praise
- Some staff (nurses and physicians) are described as pleasant, professional, and caring
- Occasional positive experiences with efficient walk-in care
- Helpful in accommodating patients near closing time
Common complaints
- Extremely long wait times (often 2+ hours)
- Unprofessional and rude front desk staff
- Poor communication regarding wait times and patient status
- Outdated equipment or technical issues
In patients' words
"The lady at the front desk has no type of professionalism... extremely rude, unprofessional and has zero skills with customer quality service."
— Promallu User Review"Very friendly - made me feel welcomed. Gracious in accepting me as a patient close to closing time. Kept me informed of what was happening for each next step and timing for each."
— User Review on A-Better-Place.comMore clinics in Parsippany–Troy Hills
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