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New Jersey Imaging Network

Radiology and Imaging • Parsippany–Troy Hills, NJ

What patients say

Patients praise

  • Efficient and professional medical/technical staff during procedures
  • Clean and updated facilities
  • Seamless process from check-in to post-procedure (for some patients)
  • Compassionate and attentive care from technologists

Common complaints

  • Billing and insurance-related issues, including unexpected charges and billing errors
  • Poor customer service, specifically regarding scheduling and administrative staff phone communication
  • Long wait times and difficulties in scheduling appointments
  • Perceived incompetence or lack of professionalism by front desk staff

In patients' words

"But they keep on sending me bills from the Atlantic Imaging Services which is not correct. I called multiple times for this error but they are not listening and keep on sending me bills instead of correcting it."

— LocalityBiz User Review

"It is disturbingly difficult to schedule life saving tests... RADNET=INEFFICIENCY!"

— Comparably Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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