Urology Care - Cleveland, OH - MetroHealth
Urology • Parma, OH
Ratings by platform
- WebMD (Dr. Irma Lengu): 4.0/5 (7 ratings) (2 reviews)
- WebMD (Erin Buckley): 4.0/5 (3 ratings) (3 reviews)
- Vitals (Dr. Carvell Nguyen): 3.5/5 (3 reviews)
- Google (MetroHealth Parma ER/Urgent Care): 2.9/5 (76 reviews)
- Yelp (MetroHealth System - Parma): 2.3/5 (6 reviews)
- MetroHealth website (Dr. Albert Kim): 4.6/5 (135 ratings) (30 reviews)
What patients say
Patients praise
- some individual providers praised for being knowledgeable, thorough, and compassionate
- accessibility and 24/7 availability of emergency services in Parma noted as a strength
- some patients report positive, smooth experiences with appointments at the Parma location
Common complaints
- reports of cold, arrogant, or dismissive bedside manner from some providers
- perceived lack of communication or follow-up from staff and doctors
- complaints regarding long wait times and unorganized check-in processes at the Parma facility
- allegations of misdiagnosis or inadequate testing in some instances
- frustration with administrative or billing processes at the emergency/urgent care services within the broader facility
In patients' words
"He is cold and comes across as arrogant, lacks communication skills... I can NOT recommend him."
— Vitals (Review of Dr. Carvell Nguyen)"She seems oblivious and unwilling to help me... She also rushed me out of her office."
— WebMD (Review of Dr. Irma Lengu)"Erin is the absolute best urology doctor there is!!!... I recommend her 1000%!!!!"
— WebMD (Review of Erin Buckley)"This location is unprofessional, unorganized, terrible communication, rude, and disgustingly ran."
— LocalityBiz (Review of MetroHealth Parma Medical Center)More clinics in Parma
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