Urgent Care and Express Care Clinics - Cleveland Clinic
Urgent Care • Parma, OH
Ratings by platform
- Google/Birdeye (Brecksville Express Care): 3.6/5 stars (8 reviews)
- Google/Birdeye (Macedonia Express Care): 3.1/5 stars (81 reviews)
- Birdeye (Shaker Heights Express Care): 5/5 stars (1 review)
What patients say
Patients praise
- Fast and efficient service for some patients
- Professional and knowledgeable staff/providers
- Clean and well-maintained facilities
- Helpful front desk reception
Common complaints
- Long wait times
- Inconsistent communication or staff professionalism
- Issues with appointment scheduling and cancellations
- Dissatisfaction with diagnostic accuracy or treatment plans
In patients' words
"Friendly, fast, competent, efficient. Three patients before me yet I was home by 9:30. Front Desk, Medical Tech and Physician Assistant were top notch."
— Yelp (Express Care - Cleveland Clinic Brooklyn)"Dr was ok but the three hour wait is ridicilous abd the fact that the dr gave me ointment for my infected eye i lost the tub and they would not refill it... these people have no idea what they are doing."
— Birdeye (Cleveland Clinic Macedonia Express and Outpatient Care)"I waited for 2 hours & my 7 year old was really sick it just takes way way way to long. I would recommend just going to the walk in urgent care down the road... I would not recommend going here!"
— LocalityBiz (Cleveland Clinic Brunswick Express Care Clinic)More clinics in Parma
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