Apex Skin Parma, OH | Acne, Skin Treatments & Mohs Surgery
Dermatology • Parma, OH
Ratings by platform
- DoctoryTrust: 4.7/5 stars (767 patient reviews)
- BirdEye/Google: 4.7/5 stars (498 reviews)
- Better Business Bureau (BBB): F rating (Not explicitly stated number of complaints, but noted as 'numerous')
What patients say
Patients praise
- efficient and timely appointment scheduling, including some same-day availability
- professional, kind, and knowledgeable medical and support staff
- comprehensive dermatological services including specialized acne treatments and Mohs surgery
- welcoming and clean clinic environment
Common complaints
- billing practices and confusion over medical versus wellness visits
- long wait times for appointments or during office visits
- perceived incompetence or poor communication from some staff members
In patients' words
"I would NOT recommend apex. I specifically asked for a wellness check and was billed for medical appointment."
— Better Business Bureau (BBB) Review"I took my three-year-old daughter to Apex Skin dermatology office, and I couldn’t be happier with the experience... the staff was incredibly kind and patient—they made her feel so comfortable and safe."
— BirdEye/Google Review"On Thursday, October 15, 2022, I had Mohs surgery performed by Dr. Patrick Killian at the Parma location... I have had many pleasant experiences dealing with Apex Skin in Parma."
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