Primary Care | Park Ridge, IL - Advocate Health Care
Primary Care • Park Ridge, IL
Ratings by platform
- Birdeye (Aggregate): 3.3/5 stars (1,368 reviews)
- Yelp (Advocate Lutheran General Hospital): 2.5/5 stars (296 reviews)
- Yelp (Advocate Medical Group): 2.4/5 stars (10 reviews)
- Apple Maps (Advocate Medical Group): 3.5/5 stars (17 reviews)
- Chicago Consumers' Checkbook (Emergency Rooms): 82% rated "superior" overall (180 ratings)
What patients say
Patients praise
- Patients often express gratitude for the care provided during emergencies or surgeries
- Some medical staff and doctors are praised for their professionalism and communication skills
- Long-term patients report satisfaction with the services and facility overall
Common complaints
- Long wait times, particularly in the emergency department
- Inconsistent nurse communication and bedside manner
- Administrative and billing issues, such as difficulties with co-pays or misdirected communications
- Occasional complaints about facility cleanliness
In patients' words
"I will be forever grateful for all the prompt and caring assistance we received during such a scary time."
— Yelp review of Advocate Lutheran General Hospital"Had the worst experience in the ED, 5 hour wait time with no update... nurse not caring for my mother yelled at me to close the curtain."
— HospitalStats patient story regarding Advocate Lutheran General Hospital ED"Nesset Pavillion has been home base for our medical needs for many years now. We are very pleased with the services, staff, and the facility itself."
— Apple Maps review of Advocate Medical Group Primary CareMore clinics in Park Ridge
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