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Loyola Center for Primary Care at Park Ridge

Primary CarePark Ridge, IL

★★★★★4.8/5206 reviews across 2 platforms

Ratings by platform

  • Loyola Medicine (provider ratings page for Victor Munoz, MD): 4.7 out of 5 (43 reviews)
  • Loyola Medicine (provider listing Ramona J Zak, MD): 4.8 out of 5 (163 ratings)
  • Apple Maps (Loyola Medicine in Park Ridge): 3.8 (8 ratings)

What patients say

Patients praise

  • Caring, attentive, and good listening by providers (e.g., Dr. Munoz)
  • Polite, helpful, welcoming staff
  • Patients report being seen promptly or having good quality of care in urgent/clinic visits

Common complaints

  • Billing complaints (high charges / insurer and out-of-pocket impacts)
  • Under-staffing and delays for appointment-related tasks (e.g., blood draw)
  • Front desk staff complaints / negative customer service experiences

In patients' words

"“Listened to my questions and answered professionally”"

Victor Munoz, MD | Loyola Medicine (provider reviews)

"“Doctors and nurses are great! ... Nurses are under-staffed.”"

Apple Maps review snippet for Loyola Medicine in Park Ridge

"“I am NOT pleased with the way this clinic bills… billed at a ridiculously high rate.”"

Unilocal page: Loyola Center for Health at Park Ridge review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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