Sterling Health Care
Family Medicine • Paris, KY
Ratings by platform
- Birdeye (Sterling Health Care - Urgent Treatment Center, KY): 2.8/5 (10 reviews)
- NursingHomeDatabase.com (Sterling Nursing and Rehab, TX): 5/5 (6 reviews)
What patients say
Patients praise
- Some facilities noted for high staffing levels and quality care (e.g., Sterling Nursing and Rehab)
- Professional and educational interaction reported by some patients at urgent care locations
- Clean and remodeled facility environments in certain locations
- Dedicated activities and attentive care staff mentioned in positive reviews
Common complaints
- Inconsistent administrative communication and difficulty reaching staff via phone
- Reported instances of neglected resident care and safety concerns (e.g., in Paris, TX facilities)
- Staffing shortages and high turnover rates reported at certain facilities
- Concerns regarding nutritional quality and meal planning
- Regulatory deficiencies, including citations for harm to residents at specific locations
In patients' words
"It would be nice if the phones would actually be answered. This seems to be a problem at most sterling health branches however, not just here."
— Birdeye - Sterling Health Care Urgent Treatment Center reviewMore clinics in Paris
Baptist Health Primary Care - Paris, KY
Patients praise: High provider satisfaction scores reported on Baptist Health provider pages (around 4.96–4.96/5)..
Paris Family Physicians
Patients praise: Compassionate and attentive doctors who listen to concerns · Friendly, professional, and knowledgeable staff.
Kelly Waespe, MD
Patients praise: Friendly and approachable demeanor · Thorough explanations of conditions and treatments.
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