Stanford Express Care Clinic – Palo Alto
Urgent Care • Palo Alto, CA
Ratings by platform
- UrgentCareMap: 3.5/5 (based on 42 reviews) (42 reviews)
- UniLocal: 3.3/5 (based on 13 reviews) (13 reviews)
What patients say
Patients praise
- Modern and clean facility design
- Seamless integration with Stanford Health Care's medical records and specialists
- Competent medical care for some patients
- Convenience of same-day appointments for minor conditions
Common complaints
- Long wait times
- Administrative or bureaucratic inefficiencies
- Perceived unprofessionalism or lack of empathy from staff
- Concerns regarding treatment effectiveness or medication side effects
- Challenges with insurance authorizations and prescription processing
In patients' words
"Stanford is not what it used to be any more... it is painful to see how their healthcare system is gradually getting buried in the quagmire of bureaucracy."
— Yelp via MapQuest"This place is so deceiving, you think Stanford Hospital and its affiliates would be the shining beacon of healthcare in a sea of mediocrity... Long waits times, lots of paperwork, and understaffed."
— UniLocal"Holistic and competent care."
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