Palo Alto, CA Psychiatrists | Sutter Health Doctors
Psychiatry • Palo Alto, CA
Ratings by platform
- Birdeye / ComplaintInfo.com aggregate listings: 1.7 to 2.3 out of 5 stars (aggregate) (varies by platform (e.g., 16 reviews cited))
- Vitals.com (Dr. Alan Brauer): 3.5 out of 5 stars (21 ratings, 15 reviews)
- Healthgrades (Dr. William Sastry): 5.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- some providers are described as caring and professional
- urgent care staff noted as friendly and efficient in specific instances
- high satisfaction ratings for certain individual specialist care experiences
Common complaints
- billing disputes and unexpected charges for services deemed 'free' or preventative
- difficulty with administrative staff and appointment scheduling
- perceived lack of communication or delayed responses from providers
- frustration with management and patient relations departments regarding complaint resolution
In patients' words
"This is total fraud with billing code. I requested for Annual routine preventative examination and booked the appointment accordingly. They changes the billing code and added unnecessary charges."
— PissedConsumer (PAMF Review)"It has been determined that the documentation in her medical record did not support the additional charges. The charges are being removed. We are very sorry for the concern this has caused."
— NBC Bay Area (Sutter Health spokesperson statement)More clinics in Palo Alto
Palo Alto Women's Health Center
Patients praise: Kind and attentive providers · Friendly and welcoming front desk staff.
Cardiologists in Palo Alto, CA
Patients praise: Clinical expertise and medical knowledge · Thoroughness of examinations and diagnostic approach.
Palo Alto, CA Allergists | Sutter Health Doctors
Patients praise: Friendly and efficient staff for allergy shots · Knowledgeable and helpful medical professionals.
Hematologic Cancer Program in Palo Alto | Stanford Health Care
Patients praise: Highly knowledgeable, compassionate, and professional clinical staff and physicians · Access to advanced, cutting-edge diagnostic and treatment options (e.g., CAR-T, clinical trials).
Preventive Cardiology in Palo Alto
Patients praise: Staff often rated as courteous · Expertise in preventive cardiology, cardiovascular disease, and cardiac imaging.
Ophthalmologists in Palo Alto, CA
Patients praise: High patient confidence in surgical and diagnostic skills · Compassionate and empathetic patient-doctor communication.
Comparing your options?
Browse other Psychiatry clinics, or filter by state and specialty to compare patient ratings.