Family Doctors in Palo Alto, CA - Sutter Health
Primary Care • Palo Alto, CA
Ratings by platform
- Sutter Health official website: Individual physicians typically maintain high ratings, often ranging from 4.9 to 5.0 out of 5 stars on the official Sutter Health site (Based on hundreds of reviews per physician listed on official profiles)
- Third-party review and complaint websites (e.g., Birdeye, ComplaintInfo): 2.3/5 to 1.7/5 stars (Small sample sizes (16-496 reviews))
What patients say
Patients praise
- High star ratings for many individual family medicine physicians on the official platform
- Positive reports of attentive and listening doctors
- Appreciation for digital features like email communication, online appointment scheduling, and access to medical records
- Efficient urgent care and specialty coordination for some patients
Common complaints
- Concerns regarding administrative staff professionalism and communication skills
- Reports of billing issues and unclear costs
- Frustration with scheduling, access to specialists, and long wait times
- Isolated reports of poor patient service or perceived lack of care quality
- Allegations regarding systemic issues, such as racial bias or internal management concerns, reported in specific lawsuits
In patients' words
"I found that PAMF delightful compared to Kaiser . I have doctors that listen to me, I wasn't ..."
— Reddit User"The problem is that the patient is forced to interact with these gatekeepers whenever they visit the facility. Some can be very helpful, but others leave a lot to be desired in terms of communication skills and common sense."
— PissedConsumer Reviewer"I just love love loooove PAMF. A well run medical group. I have no complaints. They score on everything: electronic medical record, advice nurse service..."
— ComplaintInfo ReviewerMore clinics in Palo Alto
Palo Alto Women's Health Center
Patients praise: Kind and attentive providers · Friendly and welcoming front desk staff.
Cardiologists in Palo Alto, CA
Patients praise: Clinical expertise and medical knowledge · Thoroughness of examinations and diagnostic approach.
Palo Alto, CA Allergists | Sutter Health Doctors
Patients praise: Friendly and efficient staff for allergy shots · Knowledgeable and helpful medical professionals.
Hematologic Cancer Program in Palo Alto | Stanford Health Care
Patients praise: Highly knowledgeable, compassionate, and professional clinical staff and physicians · Access to advanced, cutting-edge diagnostic and treatment options (e.g., CAR-T, clinical trials).
Preventive Cardiology in Palo Alto
Patients praise: Staff often rated as courteous · Expertise in preventive cardiology, cardiovascular disease, and cardiac imaging.
Ophthalmologists in Palo Alto, CA
Patients praise: High patient confidence in surgical and diagnostic skills · Compassionate and empathetic patient-doctor communication.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.