Pediatric Neurology Locations - Stanford Medicine Children's Health
Neurology • Palo Alto, CA
Ratings by platform
- US News & World Report (Dr. Dawn Duane): 3/5 (12 reviews)
- Healthgrades (Dr. Dawn Duane): 3/5 (2 reviews)
- Vitals (Dr. Cynthia Campen): 3/5 (2 reviews)
- Vitals (Dr. Sonia Partap): 3.3/5 (1 review)
- Healthline FindCare (Dr. Ann Hyslop): 5/5 (1 review)
What patients say
Patients praise
- Clean, modern, and high-quality facility environment
- Some providers praised for being attentive, knowledgeable, and taking time to listen to families
- Generally strong overall hospital reputation for clinical care
Common complaints
- Difficulty scheduling appointments and long wait times
- Perceived lack of clear communication or follow-up from providers
- Concerns regarding administrative management and billing transparency
- Specific negative clinical experiences including perceived lack of diagnostic diligence or inadequate treatment planning
In patients' words
"Horrible experience, rude, and ended up being flat out wrong."
— Healthgrades (Dr. Dawn Duane)"She is an amazing doctor. Listens to the patients and the family members, actually takes time in the office visit to interact with the patient and answer all questions. Very knowledgeable!!!!"
— Healthline FindCare (Dr. Ann Hyslop)"Stanford Children's at Palo Alto is the worst managed medical organization that I have ever experienced. No matter that it is prescription renewal or ask doctor a question, there is no prompt response."
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